These accessories look great. I’m ready to order but when will I get it?
Orders will be shipped with 10 business days (15 business days during a sale or for custom orders). Orders under 1 lb are shipped through USPS First Class Shipping, which typically take 2-5 business days to be delivered. Orders over 1 lb are shipped through USPS Priority or FedEx which takes 2-3 business days to be delivered.
Great! But how much does shipping cost?
If you’re curious about how much shipping will cost, simply add an item(s) to your cart and pop in your zip code to get a shipping cost estimate.
What if my order gets lost in the mail?
Contact me ASAP if your package does not make it to you! I will try to work with you and the post office as best as I can to make sure you’re happy.
Can I pick up my items if I live in the city?
Sorry, no local pick up is available.
My pot is broken! What now??
I'm sorry :( Please email at firstname.lastname@example.org within 5 days of your order being delivered and include photos of both your broken pot and the packaging.
What I want is sold out. Can I get it later?
You can use the back in stock email function on the product page to be notified when I'll restock. Emails go out immediately once I update my inventory.
Or feel free to contact me and I can let you know if I plan on making more of a particular item.
There is a wishlist feature on my site that will allow to “save” an item but wish-listing an item does not prevent others from buying it.
Do you do custom orders?
Yes. Please contact me at email@example.com.
If you see a fabric you like but want it in different item (for example you like the fabric used for a wallet but would like it in zipper pouch) contact me and I can check if I have enough fabric available. There may be an extra charge for custom orders.
I’m local. Can I buy some fabric and have you make an item?
At this time, this is not an option.
Are you going to make bigger pots?
At the moment, not as a regularly stocked item. But I can do larger pots as a custom order. Just shoot me an email at firstname.lastname@example.org.